FAQs


 

Cancellation Policy

We confirm all appointments 24 hours in advance. If you need to cancel or reschedule we ask you to contact our office within 24 hours of your appointment as a courtesy to our staff and other clients.


Running Late

We will do all we can to accommodate your treatment. Sometimes appointments will need to be rescheduled due to our schedule, or we can shorten your treatment time.


What time Should You Arrive

If you are a first time client we ask that you come 10-15 minutes ahead of your scheduled treatment. We have a health history form that you need to complete prior to your treatment.


Parking

There is ample parking in the parking area outside Begin with Skin and Dr. Michael Sargents Dental office. We share the same building.


What if I have allergies and special medical conditions?

Please disclose all allergies on your Health History Form and to your provider. If you have physical limitations please let us know and we will make every effort to accomodate you.


Business Hours

Begin with Skin Med Spa is open daily by appointment except Sunday. If you need to come in for products or questions please call us first at 978-455-6800.


Children

Although we love them, we ask that they stay in the waiting area. For their safety, we can not allow children under the age of 12 in laser room or aesthetic treatment area. We will treat children ages 13 and older with parental consent.


Return Policy

We want you to be happy with your product purchases. If you are unhappy for any reason we will exchange or return your product within 30 days of purchase.


How do I prepare for my treatment?

Various Begin with Skin treatments have contraindications that we take seriously. Please review the following contra-indications for the treatments below.

If you are having any laser facial treatments:

  • You must not have an active tan or burned skin
  • Can not be pregnant or nursing
  • Have not used Accutane within the past year
  • Are not on any prescription Retinol


Laser Hair Removal

  • Skin should be shaved
  • Skin should not have an active tan.


If you are having Microneedling or Microdermabrasion:

  • Can not be pregnant
  • Have not used Accutane within the past year.
  • No prescription Retinol
  • Do not have an active burn on the skin
  • Have not had an recent peels or facial surgery
  • No active cold sores or fever blisters


If you are having a facial peel:

  • Can not be pregnant
  • Have not used Accutane within the past year.
  • No prescription Retinol
  • Do not have an active burn on the skin
  • Have not had an recent peels or facial surgery
  • No active cold sores or fever blisters


*Some facials include ultrasound, please be advised that any cardiovascular disease, pregnancy, pacemaker, diabetes, or autoimmune condition are contraindications.


If you are having a Celluma LED treatment:

  • Do not have an active burn on the skin
  • Are not any skin sensitizing medications
  • No active cold sores or fever blisters.


This is not a complete list of contraindications, if you have any questions or concerns about how to prepare for your treatment please call the office at 978-455-6800.

Location
Begin with Skin Med Spa
23 Chelmsford Street
Chelmsford, MA 01824
Phone: 978-218-8098
Fax: 978-455-6801
Office Hours

Get in touch

978-218-8098